Legal notice
Legal Notice — Closework
Last updated: September 6, 2026
1. General information
This Legal Notice governs the use of the website tryclosework.com (the "Site"), operated by LUMEN (referred to here as "we", "us" or "the store").
- Trading name: LUMEN
- Consumer brand operated on this Site: Closework
- Country of operation: Uruguay
- Customer support email: support@tryclosework.com
- Operator email: lumen.store@outlook.com
- Website: tryclosework.com
Closework is one of the stores operated by LUMEN. Charges for purchases made on this Site appear on your card or PayPal statement as CLOSEWORK.
2. Purpose of the Site
Closework is an online store selling magnifying visors and related products for close-up work such as sewing, crafts, model making and reading. Accessing and using this Site implies acceptance of the conditions set out in this Legal Notice.
The Closework Visor is a consumer product. It is not a medical device, it is not intended to diagnose, treat, cure or prevent any condition, and it is not a substitute for prescription eyewear or professional eye care.
3. Conditions of use
By using this Site, you agree to:
- Use the Site and its contents in a lawful and appropriate manner.
- Not use the Site for fraudulent purposes, or in any way that could damage, disable or overload the service.
- Provide truthful and up-to-date information when placing an order.
4. Intellectual property
All content on this Site — text, images, designs, logos, video and other elements — is the property of LUMEN or of its suppliers, and is protected by applicable intellectual property law. Reproduction, distribution or modification of any part of it without prior written authorization is prohibited.
5. Accuracy of information
We work to keep the information on the Site — product descriptions, prices and availability — accurate and up to date. We do not, however, guarantee that it is free of error. If we detect an error in the price or description of a product, we reserve the right to correct it and to notify the customer before processing any affected order.
6. Shipping and origin of products
We ship to the United States only. Orders are dispatched from the distribution centers of our international fulfillment partners, and estimated delivery is 8 to 12 business days. Import duties and tariffs are included in the price paid at checkout, and no customs charge is collected from the customer on delivery. Full shipping terms are set out in our Shipping Policy.
We state the origin of our shipments openly. We are not a United States company and we do not present ourselves as one.
7. Third-party links
This Site may contain links to third-party websites, such as social networks or payment providers. Closework is not responsible for the content, policies or practices of those external sites.
8. Testimonials & Product Reviews Disclaimer:
Reviews and testimonials displayed on this website may include feedback and product ratings sourced from our verified manufacturing and supply chain partners. These reviews represent actual product performance and user experiences from items manufactured under the same specifications.
9. Limitation of liability
Closework will not be liable for loss or damage arising from:
- Interruptions of service due to force majeure or technical failures beyond our control.
- Improper use of the Site by third parties.
- Delivery delays caused by logistics providers or customs, as set out in our Shipping Policy.
Nothing in this section limits the rights that applicable consumer protection law gives the buyer.
10. Personal data
The processing of personal data provided by users is governed by our Privacy Policy, available on this Site. By using this Site and providing your data, you accept that processing in accordance with that policy.
11. Governing law
This Legal Notice is governed by the laws of Uruguay. Any dispute arising from the use of the Site will be submitted to the competent courts of that jurisdiction, except where the mandatory consumer protection law of the buyer's country of residence provides otherwise.
12. Changes
LUMEN reserves the right to amend this Legal Notice at any time. Changes take effect from the moment they are published on the Site.
13. Contact
For any question relating to this Legal Notice, write to lumen.store@outlook.com. For questions about an order, write to support@tryclosework.com — we reply within 24 to 48 hours, Monday to Friday.